Frequently Asked Questions
Everything you need to know about our premium lifestyle collection.
How long does shipping take for Don Roque Cigar apparel?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by destination, typically ranging from 7-14 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned with original tags attached to be eligible for a full refund.
Are your sizes true to fit?
Yes, our lifestyle collection is designed with a standard athletic fit. We recommend checking our detailed size guide on each product page to ensure the perfect fit for your body type.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my Don Roque garments?
To maintain the quality of the fabric and print, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid ironing directly on any printed graphics.
Do you offer international shipping?
Yes, we ship our premium fashion pieces worldwide. Please note that customs duties and taxes may apply depending on your country's regulations.